Support Services

• Using the latest AutoCAD and computer modeling enhancements, we can solve our customers' most difficult problems.
• A dedicated staff of trained professionals oversees all aspects of our customers' requirements. We continually update technical specifications and document control processes to assure consistent performance and quality at each level of our operations. Our "Tech-Specs" detail the how and why of every operation that is performed all persuant to ISO 9000-2001 as registered by Underwriters Laboratories File Number A13119.
• The administrative staff logs the incoming jobs into a computerized system and assigns a job number through which all hours, purchases, test documentation, shipping and invoicing are tracked.
• Virtually everything entering the shop needs to have mill scale, coal dust or grease removed. Automated parts washing equipment is used whenever possible. The hot water, high-pressure action and quick cycle times of these automated units assure clean components prior to testing and rebuilding. The 96-inch cube capacity of our largest unit accommodates up to 15,000 pounds.
• Parts too large for the automated equipment are cleaned in a hot water, high-pressure wash rack. Which automatically separates all solids and oils from the effluent and cycles the water for evaporation from all dissolved particulates.
• Another method of ensuring clean components is the use of our 12' x 12' x 18' sandblasting booth. All of our units feature full reclaim with segregation of hazardous materials for proper disposal.
• Our 12 vehicle fleet is regularly maintained, inspected and ready on a moment's notice for pickup or delivery.